The Challenge – How to increase the business value of IT while continuing to improve operational efficiency (cost)
Whether it be a consequence of a difficult economic and business environment or a belief that IT is nothing more than an operational expense, many companies’ IT departments have focused solely on reducing the cost of delivering IT services, sometimes at the expense of service quality and reliability. As a result many value added activities and initiatives have halted or been forgotten. This need not, and should not be the case.
The Solution – At Westport Business Solutions we can demonstrate that IT service cost reduction and the improvement in service quality can be achieved together.
Specifically, we offer a range of services that can often further reduce your overall IT costs while:
Our approach is to temporarily augment your team to develop the necessary technology plans, deploy the management processes and establish the necessary infrastructure to allow your team to focus on the execution of high value IT initiatives with their business counterparts, developed as part of a business focused IT strategy.
We will help you focus on the following 4 key areas:
This will be delivered in the form of a 1, 3 or 5 year plan. We will then work with you to periodically refresh the strategy to ensure it stays aligned with the changes and evolution of your business, identifying new opportunities to contribute as they occur.
In each of these 4 key areas our approach is to assess your current challenges and needs, then to develop a strategy and a specific action plan to address them.
Most importantly, we are always committed to partnering with you, or being available to you, through the execution of the plan, in whatever form it takes.
For example, if there is a need for effective
. Perhaps through attrition or a life event you experience a temporary leadership gap in your organization. We have experienced managers that can be deployed quickly to close that gap, as well as be available to lead your organization in a time of transition (for instance outsourcing).
Contact us to learn more about any or all of these services. We can help you improve the performance of your IT organization while managing costs and increasing its overall relevance and contribution to your business.